This company is absolutely out of control. The customer service is unbelievably rude.
We were actually yelled and told that we are not taking responsibility. We spoke to several different employees who all gave us some different story about where our package is and when it would be delivered. There were some problems with how the shipment was addressed and we gave them a new shipping address. We were assured that the package would arrive before the event we needed them for.
For one week we got the run-around. The manager 'Jason' was never available. When we finally spoke to 'Jason' he was just as rude as the rest of his staff. Also, we found out that the wrist bands are produced in China.
If we had know that from the beginning we would have tried to work with a local company. This was just one major headache..and we still don't have the wrist bands.