Most helpful review
New Reviewer
I wanted some rubber wristbands for my non-profit organization. When I ordered them the color on the screen was basic green. When they arrived from CHINA (although the company is bases in Texas) they were wrapped in cardboard and duct tape. The wristbands were lime...
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10 comments
#663938

I am sorry you have all had issues with this company. I was just doing some research when I stumbled on this site.

If you need to get new wristbands after they've disappointed

call ebspromo at 800-783-****.

We have been picking up after them and many others for years. That's why we have an "A+" with the bbb and most of them have no better than a "D"

Get me the details of your botched order and I will give you a 20% discount just to show you why we have the BBB rating.

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ID
#357256 Review #357256 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Service
Wrist Band Customer Care
Loss
$280

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Verified Reviewer
New Reviewer

Refuses to refund a canceled order

I canceled order. Company said ok. Said they would refund my money in 5-10 days. Then said another 5 days. Still have not refunded. I put a claim into Paypal and company sent me a new invoice. Looks like this company keeps changing its name, wonder why. Now I look closer at website and see all icons claiming 100% refund guarantee and approval by yelp and Google, etc. etc. They are not real. The whole website is fake.

User's recommendation: plenty of other companies selling these type of products. Do not buy your PPE from here. If you get anything it won't meet the specs.

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ID
#2094455 Review #2094455 is a subjective opinion of poster.
Service
Wrist Band Customer Care
Loss
$71
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Product never arrived; they strung me along

I ordered 75% alcohol disinfecting wipes a few weeks ago because the website said they were in stock and ready to order. Two weeks ago I started contacting the company asking about when they would ship - kept being told they would ship "asap". Told today they're "out of stock" and they tried to get me to accept a replacement that isn't 75% alcohol. They never explained how an order I placed weeks ago (when they were supposedly in stock) can suddenly be out of stock. I think it's a scam.

User's recommendation: avoid these guys.

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ID
#2038639 Review #2038639 is a subjective opinion of poster.
Service
Wrist Band Shipping Service
Cons
  • Website deceptively says in stock
Loss
$97
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad customer service

Wrist Band - Bad customer service
Update by user Jun 14, 2020

Company suggest I buy a part locally to convert the shipped product?

Original review posted by user Jun 12, 2020
I ordered a sanitizer dispenser with shipping and received a soap dispenser that does not work with sanitizing gels and/or liquids. Rush shipping is a joke please do not pay for it. The company keeps telling me that even though i ordered a sanitizing dispenser the shipped soap dispenser should workok ..it is not what i ordered ..you cannot just replace what i ordered

User's recommendation: Do not order.

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ID
#1985375 Review #1985375 is a subjective opinion of poster.
Service
Wrist Band Shipping Service
Cons
  • Paid for 1 day delivery delivered 10 days and wrong item
Loss
$355
Preferred solution
Full refund

Awfull everything.

What you order is not what you get. I ordered Nice gowns and received paper junk gowns. They are supposed to be FDA certified but they are not.

User's recommendation: DO NOT USE.

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ID
#1977117 Review #1977117 is a subjective opinion of poster.
Location
Essex, Maryland

Hand sanitizer

Terrible service! No customer service. A 'don't give a damn' attitude. A tough sh_t attitude.

User's recommendation: Never.

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ID
#1950955 Review #1950955 is a subjective opinion of poster.
Location
Medfield, Massachusetts

Criminal, scam

Wrist-band.com sent a partial order through a FedEx tracking number claiming they sent the full order. I have a time stamped photo of the partial order. I'm disputing with PayPal and AMEX. They have a criminal track record and I'm wondering why the president of the company AZIM MAKANOJIYA is not in jail. I have posted this on my personal FB. Google ZAAPPAAZ inc and llc dba wrist-band.com - youll see all the reviews and with pleading guilty to a felony criminal charge and being fined $1.9 million, I bet that's pennies on the dollar he scammed from millions of customers. Price gouging, fraud, scam and he's still open for business making millions.

User's recommendation: DO NOT PURCHASE from ZAAPPAAZZ inc or llc.

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ID
#1921329 Review #1921329 is a subjective opinion of poster.
Location
Camden, Michigan

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Verified Reviewer
New Reviewer

Did not receive order

Update by user May 18, 2020

one month has past since my complainthey sent me a generic email one month saying tracking info would be available soon, but even though their promotional emails say "item now available" I have not received the item or even tracking info

Original review posted by user Apr 18, 2020
They offered 4 day delivery.17 days have passed and not even tracking info even they said they would send it "soon" Items awfully overpriced.Taking advantage of people's fears in this situation? Probably

User's recommendation: Try other suppliers.

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ID
#1877815 Review #1877815 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They offered 4 day delivery..It has been 17 days since my order .I requested

Update by user May 18, 2020

one month has past since my complainthey sent me a generic email one month saying tracking info would be available soon, but even though their promotional emails say "item now available" I have not received the item or even tracking info

Original review posted by user Apr 18, 2020
I requested delivery or tracking info over one week ago.Next day they just said they would send it soon .Nothing yet and products ridiculously overpriced. Clearly taking advantage of people's fears in this difficult time

User's recommendation: Don't even think about it.

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ID
#1877807 Review #1877807 is a subjective opinion of poster.
Location
Miami, Florida

Terrible Customer Service & Communication

Ordered No Contact thermometers on 3/30 and paid a $30 per unit expedite fee for a guaranteed 4/1 delivery. Cannot contact ANYONE that will give even a guess as to when they will ship (currently 4/7) and said I have to wait until they're received to initiate refund of expedite fee. Absolutely terrible company to deal with. Spend your money elsewhere.

User's recommendation: Just Don't.

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ID
#1857883 Review #1857883 is a subjective opinion of poster.
Location
Sachse, Texas
Service
Wrist Band Shipping Service
New Reviewer

100% satisfaction guarantee is a bunch of BS

Wrist Band - 100% satisfaction guarantee is a bunch of BS
I ordered wristbands for a fundraiser and they sent me some 1/4” wristbands and I wanted a normal size band. So the company will not make this right they want me to reorder for $50 after I just paid almost $100 for my previous order!!! I do not recommend this company to anybody!!!!!!
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ID
#1668234 Review #1668234 is a subjective opinion of poster.
Product
Wrist Band Wristband
Pros
  • Nine
Cons
  • Customer satisfaction guarantee
Reason of review
Return, Exchange or Cancellation Policy
Loss
$97
Preferred solution
Deliver product or service ordered
New Reviewer

Horrific shipping, customer service, reimbursement rejected,

If I could give NO STARS, I would. Ordered emergency bracelets from this company ONLY because they promised 1day shipping. Website, customer service representative, and all communication said they could do this! They lied, broke promise, false advertised, ignored, and refused to refund shipping after package came late. Instead, the jerks wanted to give me a discount on my next purchase?? Seriously? DO NOT USE THIS COMPANY..
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ID
#1566693 Review #1566693 is a subjective opinion of poster.
Service
Wrist Band Shipping Service
Pros
  • Product
Cons
  • Shipping lies and customer help
Reason of review
Not as described/ advertised
Loss
$107
Preferred solution
Full refund
New Reviewer

Terrible Experience

Wrist Band - Terrible Experience
Wrist Band - Terrible Experience
Wrist Band - Terrible Experience
I ordered from Wrist-band.com because the advertised pictures looked fantastic. What I received was thin, cheap, had frayed edges and poor printing. Reached out to the company with pictures only to get the run around. Expecting to get more of the same. Terrible quality. Evasive customer service. Terrible quality.
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ID
#1422355 Review #1422355 is a subjective opinion of poster.
Location
Peoria, Arizona
Product
Wrist Band Wristband
Reason of review
Bad quality
Loss
$130
Preferred solution
Deliver product or service ordered
New Reviewer

Complete disappointment

Extremely poor quality product. Evasive customer service. Emails received in barely cogent 'english'. I wish I had read reviews before ordering. Absolute waste of money, most of the wrist bands went in the recycling bin. Imprinting was shallow, off center, rotated, barely legible. STAY AWAY from doing business with this company. Which begs the question, how are they still in business???
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ID
#1419871 Review #1419871 is a subjective opinion of poster.
Location
Zaventem, Vlaams-Brabant
Cons
  • Quality or lack thereof
  • Quality
Reason of review
Bad quality
Loss
$45
Preferred solution
Let the company propose a solution
New Reviewer

Absolutely the worst company you could deal with

This is absolutely the worst company you could ever deal with. I ordered wristbands to use for my father's funeral overseas. They made a guarantee that I will get the wristbands two days before my travel date. One day before traveling, I had not received the items and made several calls to their customer service. I even offered to pay extra so the items could be shipped overnight. They assured me I would get them the next day. The bands finally arrived five days after I traveled. Now I'm stuck with 500 worthless wristbands and they refused to refund the money even though it was entirely their fault. This is one of the worst experiences I've had with any company.
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ID
#1309461 Review #1309461 is a subjective opinion of poster.
Service
Wrist Band Customer Care
Reason of review
Poor customer service
Loss
$282
Preferred solution
Full refund
New Reviewer

Terrible experience

Wrist Band - Terrible experience
I wish I'd read these reviews before ordering from wrist-bands.com Their appeal is that with every 100 you order they give you an extra 100, but the quality of what I received makes that not worth it. In November 2016 I placed two orders and wasn't happy with either one. The first order was a dual color band (photo below) and although it looks great at first, the edges lose their color after a few weeks of wear. The company wasn't cooperative, wouldn't refund and I chose not to ask for a replacement. Why would I want more inferior wristbands? The second order was for a lavender colored band that is actually a dark plum color. I complained and they were not receptive over the phone. After many phone calls and emails they agreed to let me re-order at half price. The replacement wrist band was a simple one: a solid color with the name of my nephew, who had recently died, cut into the band. The words are barely cut into the band and the shallow letters make it difficult to read. This company just puts out a poor quality product. Since this experience I've discovered some well made wristbands, like Reminderband.com and silicon-wristband.com .. they are both more expensive, but honestly, it would be worth it. The products I received were so poor I was embarrassed to give them to family and friends. I'm adding a picture of the original new band in front and the worn band behind it.
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1 comment
#1423384

I wrote this review and want to point out that although it got three stars in the evaluating process, I do not give it three stars.

When evaluating, they asked questions about the appearance of the website, the choices on the website, etc, which I had no problem with but it gave them extra stars and when averaged increased their overall star rating.

ID
#1176155 Review #1176155 is a subjective opinion of poster.
Product
Wrist Band Silicone Wristband
Cons
  • Quality
Reason of review
Bad quality
Loss
$142
Preferred solution
Full refund

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